Managing bundles
Ask Sidekick about your bundles
Sidekick is Shopify's built-in assistant, available in the admin sidebar. With Radius Bundles installed, you can ask it questions about your bundles and ask it to open a pre-filled creation page, without leaving the admin.
#What you need
- Radius Bundles installed on your store.
- Sidekick available in your Shopify admin.
Open Sidekick from its icon in the Shopify admin. There is no button inside Radius Bundles to launch it.
#What you can ask
The examples below are starting points. Sidekick decides which capability to use from what you type, so exact phrasing varies.
#Check whether your bundles are showing on the storefront
Sidekick checks whether the two storefront requirements are in place: the app embed and the bundle widget added to your theme. It checks them separately and links you to the theme editor for any step that isn't done.
Example prompts
- "Why aren't my bundles showing on my storefront?"
- "Is the Radius Bundles widget live?"
- "Check my bundle setup."
What comes back
Whether the app embed and widget are both enabled, and a theme editor link for anything that is not. The result is cached for a few minutes. If you've just made a change in the theme editor, tell Sidekick you updated it and it will re-check.
#Search your bundles and see how they are performing
Sidekick lists your bundles with views, add-to-carts, conversions, revenue, conversion rate and add-to-cart rate. You can filter by name, status, type or a performance threshold.
Example prompts
- "Which of my bundles are underperforming?"
- "Show me my active Mix & Match bundles."
- "Which bundles have a conversion rate under 2%?"
- "How did my bundles do over the last 30 days?"
What comes back
Up to 50 bundles at a time, ordered by revenue. The response includes the total count and whether more exist. Time windows: last 7, 30, 90, 180, or 365 days, or lifetime (default). A bundle with no views has no conversion rate. Sidekick says so rather than showing 0%.
Figures cover the chosen window, not necessarily the current month. A low add-to-cart rate points to the offer (products, discount, presentation); a high add-to-cart rate with low conversions points to checkout (price, shipping, stock). Sidekick shows both numbers but can't change either.
#Look up what a specific bundle contains
Example prompts
- "What products are in my Home Sanctuary Kit?"
- "What discount is on my Summer Skincare bundle?"
- "Does my Starter Set include free shipping?"
What comes back
The bundle's products and quantities, its discount (and volume tiers), whether free shipping is included, and any scheduled start or end dates. If several bundles match the name you typed, Sidekick lists the matching names and asks which one you meant.
#Find which bundles contain a product
Example prompts
- "Which of my bundles have the Bedside Table in them?"
- "Is the SPF Moisturiser in any bundles?"
- "How are the bundles containing my Vitamin C Serum performing?"
What comes back
The bundles that contain that product, with performance figures. If the name matches more than one product, Sidekick asks which you meant. If the product is not in your catalogue at all, it says so. That is a different answer from "no bundles contain it".
#Open a pre-filled bundle creation page
Ask Sidekick to create a bundle and it opens the Radius Bundles creation wizard with the details filled in. Nothing is saved until you review and publish.
Example prompts
- "Create a summer skincare bundle with 15% off."
- "Build a Buy X Get Y: buy 2, get 1 free."
- "Set up a volume discount: buy 2 save 10%, buy 3 save 15%."
- "Create a Mix & Match bundle."
What comes back
A link that opens the creation wizard. When you arrive, a blue banner at the top reads "Sidekick filled this in" and lists which fields were pre-filled (for example: bundle name, discount, products, storefront heading). Nothing is saved yet. Review every field and click Save when you are ready.
What gets pre-filled by type:
| Bundle type | What Sidekick can fill |
|---|---|
| Fixed Bundle | Name, discount, products, storefront heading |
| Buy X Get Y | Name, discount, products, how many are bought, how many come free, storefront heading |
| BOGO | Name, discount, products, storefront heading |
| Volume Discount | Name, products, quantity tiers (e.g. buy 2 save 10%, buy 3 save 15%), storefront heading |
| Mix & Match | Name, discount, storefront heading (no products; you build the groups) |
| Frequently Bought Together | Name, discount, main product and add-ons (the first product is the main one), storefront heading |
Sidekick can also set a few options on top of that:
- Schedule dates: a start date and an end date.
- Buy X Get Y: "any mix" of the buy products.
- Frequently Bought Together: automatic offers, which products get them (all products, chosen collections or chosen products), and 1 to 3 add-ons per offer.
For Buy X Get Y, the order matters: the first product Sidekick lists becomes the "buy" product, and the rest become the reward. Check the products step to confirm it matches what you asked for.
- The bundle is created with
Draftstatus and is not visible to shoppers until you set it to Active. - Mix & Match links carry no products because that type organises products into groups. Add the groups yourself on step 1 of the wizard.
- Sidekick cannot save, publish, or edit an existing bundle. Every creation request opens the wizard. You complete and submit it.
#What Sidekick cannot do
- Change anything. Sidekick is read-only. Every change requires you to act in the app.
- Report on a custom date range. Time windows roll from today: "last 30 days" means the past 30 days, not a calendar month.
#Common mistakes and troubleshooting
Sidekick does not seem to know about my bundles. Check that Radius Bundles is installed on this store, and that you are asking in the admin of that store.
The storefront check says the widget is enabled, but bundles are still not showing. The status is cached for a few minutes. Ask Sidekick to re-check, or wait a moment and ask again. If it still shows as enabled and bundles are not appearing, check that the bundle's status is Active (Draft and Paused bundles do not show on the storefront) and that the widget block has been added to the specific template where you expect it to appear.
Sidekick says a bundle has a 0% conversion rate. A bundle with no views has no rate at all, so 0% means shoppers saw it and nobody bought. Look at its add-to-cart rate to see whether they dropped off at the widget or at checkout.
The Mix & Match page opened with no products. That is expected. Mix & Match products live in groups, and the link cannot carry groups. You add products to the groups yourself on step 1.